Privacy Policy

Introduction

Kilvenqahub is committed to protecting your privacy and securing your personal financial information. This policy explains how we collect, use, and protect your data when you use our financial planning subscription services.

This privacy policy was last updated on June 8, 2025.

Information We Collect

We collect various types of information to provide effective financial planning and investment management services:

  • Personal identification information including name, contact details, and financial goals
  • Financial information such as income, assets, investment preferences, and risk tolerance
  • Usage data including how you interact with our financial planning tools and resources
  • Technical information such as device type, browser information, and IP address

How We Use Your Information

Your information is used to provide personalized financial planning services and improve our offerings:

  • Develop customized investment strategies and portfolio recommendations
  • Provide personalized financial planning advice and retirement planning guidance
  • Communicate important updates about your investments and market conditions
  • Improve our financial planning tools and develop new investment features

Data Protection and Security

We implement robust security measures to protect your financial information, including encryption, secure data transmission, and restricted access controls.

Our security protocols meet industry standards for financial services and are regularly updated to address emerging threats.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience with our financial planning platform.

Cookies help us remember your preferences, analyze usage patterns, and provide personalized investment recommendations.

You can control cookie settings through your browser or our cookie preference center. For detailed information, please review our Cookie Policy.

Third-Party Services

We may share information with trusted financial service providers to deliver comprehensive planning services.

We carefully vet all third-party partners and ensure they maintain appropriate data protection standards.

Your Privacy Rights

Under South African privacy laws, you have several rights regarding your personal information:

  • Access your personal and financial information we hold
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information where legally permissible
  • Object to certain types of data processing for marketing purposes

Children's Privacy

Our financial planning services are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age.

Policy Changes

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify users of significant changes through our website or email communications.

Contact Information

For privacy-related questions or to exercise your rights, please contact us:

Email:: info@kilvenqahub.com

Phone:: +27 82 854 8934

Address:: 123 Financial District, Cape Town, Western Cape 8001, South Africa